I came to this shop from out of town. Russ welcomed me with respect. He accurately assessed all of the repairs I was seeking/needing, with a fair price to follow. Literally out of his own pocket, he helped me when a mixup occurred. All the repairs were of quality and expedience. I highly recommend this establishment. Excellent work.
Great guys and they know what there doing there friendly and helpful with good prices. I would recommend to anyone that needs help.
Russ and his crew went above and beyond for me when my truck’s electronic throttle control light came on due to a bad sensor while I was driving north to Portland. I pulled off the highway and parked at a mini mart next to their business. I walked over without a phone call or a heads up and they diagnosed the issue within 15 mins. Instead of leaving me stranded for a day(s). Russ called around and found the part I needed located in Eugene. He dropped what he was doing and drove to Eugene himself to pickup the part (who does that?) They had it installed and I was back on the road in two hours. Simply amazing, honest service and I’m so fortunate I broke down where I did. Thanks again Automotive Specialties. I wish you guys were in Portland because I wouldn’t take my vehicle anywhere else.
Was able to come right in without an appointment, explain the problem, they got right to work, found the problem, kept me up to date on progress and delays, got the vehicle back in a timely fashion. Staff was kind, polite, and informative. Would definitely recommend.
Best transmission shop in Lane County. Excellent customer service and expertise. Highly recommend.
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