Coastal Range water Inc. Provided excellent customer service for our well pump issue.
We were told by a local pump specialist that due to the location and type of well that we had, the pump could not be pulled and that we needed to have a new well drilled. After explaining our situation to the well driller, he very kindly called Andy from Coastal Range who contacted me promptly the very next day and made an appointment to check it out. Andy and his assistant had the old pump pulled in under two hours and stated he would be back the next day and we would have water by that evening. And we did! Andy worked with us in between jobs I could not be happier! I recommend Coastal Range Water Inc. 100%. Unquestionably a five-star review!
Michele Robbins
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January 30, 2022
Andy Cobb of Coastal Range is GREAT! We have spring water and had quite a problem with the hoses and clamps and water pressure - so in effect, we had no water. Called and talked with Andy and he was out the next morning - on time. Very professional, had everything he needed in his truck, friendly, and I'm so happy with his work. He's a keeper and definitely will use him again.
Mike Randall
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January 07, 2022
About a month ago, we got up in the morning as usual and tried to run some water for coffee. No water coming out of the faucet!! I did the usual, breaker panel, pressure tank switch. That wasn't the problem. I really didn't know where to turn because we had lived in this house for 17 years and never had any well issues. However, I knew the day would come when we would. And that day was the day. It was 6am and I was looking at well service company websites. I found Coastal Range Water website and called the number. Andy Cobb, the owner actually answered. Andy said they would be out to my place about 8:30am. I was skeptical. At 8:30am they arrived and determined, yes, it was the pump. Andy, and I think Richard was his name, left to go fetch their pump pulling vehicle and to get a new pump. Andy called about an hour later and said no one in the local area had a new pump. Andy drove two hours up to Canby to get a pump. Then two hours back. They came back and pulled my pump, replaced the old wiring, replaced the old pipe, and replaced the pump. We had water at the house by 8:30pm that evening. My well is 600 feet deep. I was amazed and so very grateful for the service provided by Andy Cobb and Coastal Range Water! I would certainly use them again and highly reccomend them as well.
Quinton Hallett
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May 27, 2021
In addressing two current and nagging problems with a well and well pump, Andy Cobb and Richard deserve more than 5 stars for their response, service, expertise, and timely attention to the situation. From our first call to the office, scheduling, arrivals at the times designated, through diagnosis and resolution of the problem, we could not have had better service. We recommend Andy and Coastal Range Water without reservation.
Amy Burrow
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November 30, 2021
Andy and Richard have been impressively responsive on the several occasions that I've needed help with repairs to an aging water system. They make every effort to come on site, quickly assess the situation and get an action plan in place, minimizing the stress and inconvenience of living in a home on a farm with no water. I am grateful for their promptness, politeness and professionalism. I recommend them without reservation.
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22071 Fisk Rd, Noti, OR 97461, USA
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Coastal Range water Inc. Provided excellent customer service for our well pump issue. We were told by a local pump specialist that due to the location and type of well that we had, the pump could not be pulled and that we needed to have a new well drilled. After explaining our situation to the well driller, he very kindly called Andy from Coastal Range who contacted me promptly the very next day and made an appointment to check it out. Andy and his assistant had the old pump pulled in under two hours and stated he would be back the next day and we would have water by that evening. And we did! Andy worked with us in between jobs I could not be happier! I recommend Coastal Range Water Inc. 100%. Unquestionably a five-star review!
Andy Cobb of Coastal Range is GREAT! We have spring water and had quite a problem with the hoses and clamps and water pressure - so in effect, we had no water. Called and talked with Andy and he was out the next morning - on time. Very professional, had everything he needed in his truck, friendly, and I'm so happy with his work. He's a keeper and definitely will use him again.
About a month ago, we got up in the morning as usual and tried to run some water for coffee. No water coming out of the faucet!! I did the usual, breaker panel, pressure tank switch. That wasn't the problem. I really didn't know where to turn because we had lived in this house for 17 years and never had any well issues. However, I knew the day would come when we would. And that day was the day. It was 6am and I was looking at well service company websites. I found Coastal Range Water website and called the number. Andy Cobb, the owner actually answered. Andy said they would be out to my place about 8:30am. I was skeptical. At 8:30am they arrived and determined, yes, it was the pump. Andy, and I think Richard was his name, left to go fetch their pump pulling vehicle and to get a new pump. Andy called about an hour later and said no one in the local area had a new pump. Andy drove two hours up to Canby to get a pump. Then two hours back. They came back and pulled my pump, replaced the old wiring, replaced the old pipe, and replaced the pump. We had water at the house by 8:30pm that evening. My well is 600 feet deep. I was amazed and so very grateful for the service provided by Andy Cobb and Coastal Range Water! I would certainly use them again and highly reccomend them as well.
In addressing two current and nagging problems with a well and well pump, Andy Cobb and Richard deserve more than 5 stars for their response, service, expertise, and timely attention to the situation. From our first call to the office, scheduling, arrivals at the times designated, through diagnosis and resolution of the problem, we could not have had better service. We recommend Andy and Coastal Range Water without reservation.
Andy and Richard have been impressively responsive on the several occasions that I've needed help with repairs to an aging water system. They make every effort to come on site, quickly assess the situation and get an action plan in place, minimizing the stress and inconvenience of living in a home on a farm with no water. I am grateful for their promptness, politeness and professionalism. I recommend them without reservation.