Jeremy was incredible! He made our truck buying process absolutely seamless. We made a 6 hours drive to see him since his customer service on our online inquiry was so outstanding. We traded in two cars for a new RAM 3500. They were prepped and ready for our 9 am appointment. Paperwork with Michael was a breeze and took about 10 minutes. Absolutely worth the drive, every single time!!!
We had a very good experience with Jeremy as our sales associate. I am enjoying the Jeep and it worked perfectly on a long trip this last week. We did have a little trouble getting the vehicle to the lot due to a 3rd party issue. CDJR went above and beyond by personally picking up the vehicle in their trailer and bringing it back to their lot so we could pick it up. Since they delayed pickup twice, Jeremy ordered us MUCH NEEDED floor mats as a "thank you for being patient" gift. Their communication was pretty good overall ( I would have liked more updates but that's just my personal preference). Jeremys salesmanship felt very genuine and he was so so helpful! This is a guy that truly loves the product he represents! He showed me unique features of a jeep as I was unfamiliar with the 4WD and how to remove the hard top. I was hoping the Seats would lay more flat as we talked about when shopping for the wrangler 4xe. There were limited images online and no actual 4xe to see in person. Jeremy assured me the seats would lie fairly flat, with a small bump from the mid row to the back storage area. That small bump is more like a 6" step. I would call it a 6" step instead of a small bump. But if that is my only true complaint, then I am one darn happy customer! The jeep rides nice and it is so so beautiful. I would have liked to have more time actually driving the car and using all of the many apps and features it has but I did not want to forget to leave Jeremy a great review. Thank you to the whole team for a wonderful experience. We will definitely go back when its time to get my Purdy white jeep a new driveway companion. ;-)
Our salesman Jeremy was a wonderful! He was so knowledgeable and caring. We never felt pressured or hassled. I highly recommend Cottage Grove CDJR!
Jeremy R made my buying process of my jeep so easy. I was able to do 99% of the process at home. Drove to the dealership, test drove my jeep, signed the paperwork and left. I was in and out in about 45 minutes.
Cottage Grove CDJR was so helpful in our search, and purchase of our new Ram 2021 Laramie Truck. We searched the RAM website for a truck that checked off all of the boxes for weeks (we could not find anything local). We finally found a truck on the RAM website, and it was due to be shipped to Cottage Grove CDJR. We live in Reno, NV and were willing to make the trip to Cottage Grove, OR to pick up the truck when it arrived. Paul was our original contact on the truck. He was very helpful and we had an accepted deal on the truck within hours. Paul stayed in touch with us about the delivery of our truck to their dealership on a regular basis. He was always very prompt about answering our calls and texts. Jeremy was also very helpful. Jeremy contacted us the day before we were to fly to Cottage Grove to pick up our truck and go over all of the paperwork, help to sign us into all the online RAM sites, and arrange for someone to pick us up at the airport. He handled everything for the day we were to pick up the truck. Radio picked us up at the airport in Eugene took us to the dealership. Radio was very friendly & knowledgeable about the truck we were purchasing and went over some of its features on the drive from Eugene to Cottage Grove. When we arrived our truck was right up front. We were shown the truck and everything about it. We then signed all of the needed paper work with Michael and were quickly on the road with our new RAM truck for our trip back to Reno. We were contacted by Paul and Jeremy on the day after our purchase to make sure our drive home went smoothly, and to check and see if we had any further questions. Our experience with Cottage Grove Chrysler Dodge Jeep Ram was a pleasant one from start to finish!!! We would do business with them anytime!
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