It's a kiosk. Take out only and primarily drive through. It has no atmosphere. If it wasn't good, I wouldn't be a repeat customer. But was my large really a large? Not sure. Never have a complaint about their service. Always friendly. Always polite. Always helpful and glad to see you. Usually prompt.
Cinder Block
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February 11, 2023
I wanted something fruity but not like a water drink. So this nice girl who listened to me rattled on suggested a Fire Lizard Dutch Frost and I am in love with these Frost drinks. Great people work here!
Ric Listella
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March 06, 2021
Driving the 5 up from Sacramento, needed a little caffeine/coffee to finish the trip. Stopped into Dutch Bros Coffee, very organized, quick, multiple shots of espresso with ice so I could drink it before returning to the 5. Espresso was excellent, customer service was friendly and perfect. Do yourself a favor, ditch the other coffee shops and find a Dutch Bros, you're going to love it. If you find my review helpful, click the thumbs up 👍. Thank you for visiting my review.
JoyDee Christy
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February 28, 2023
I had been waiting 15 mins with only 1 car ahead of me who I watched place her order. By the time I got to the window the young man who processed my payment, approx 2:50pm was very, very cordial. I spoke up and let a blonde girl know I only had 6 mins left to get to work. I was going to give her my name and come back tomorrow. She "snapped" at me and said "we're in training right now so you're going to have to wait" WHAT?? Is this the new way DB is treating people? I have been a faithful customer for years and in one visit she made me not want to come back! Personally I'm sick of people like her treating others in a disrespectful manner, this not how DB treats their customers. I will not be returning to the Hwy 101 store in Coos Bay, for fear I will have to deal with her rudeness. All she did was run off a faithful customer and teach the girl being trained how to snap at customers. I'm 64 and I don't put up with disrespect from kids anymore. Too bad, but honestly I'd rather wait a half hour than be treated like I'm less than her. Does she understand without your customers there's no need for employees, especially someone rude like her? I rarely complain, but her remark, in her snotty tone and attitude was uncalled for!
Mary H
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October 30, 2022
I have visited a lot of different Dutch Bros in Washington, Oregon and Idaho. In the 10 years or so that I've been going to Dutch bros, I encountered something at the Cottage Grove Dutch Bros that I have never encountered before at any Dutch bros: a rude employee. The girl that took my order treated me like I was annoying her and an infringement on her time. I was so taken aback by her attitude that I handed her my card before I held up my app to scan for my points and she very snottily said "app always goes first". I was genuinely surprised, as Dutch Bros is usually known for its friendly employees. This is my first and last visit to the Cottage Grove location.
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1545 Gateway Blvd, Cottage Grove, OR 97424, USA
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It's a kiosk. Take out only and primarily drive through. It has no atmosphere. If it wasn't good, I wouldn't be a repeat customer. But was my large really a large? Not sure. Never have a complaint about their service. Always friendly. Always polite. Always helpful and glad to see you. Usually prompt.
I wanted something fruity but not like a water drink. So this nice girl who listened to me rattled on suggested a Fire Lizard Dutch Frost and I am in love with these Frost drinks. Great people work here!
Driving the 5 up from Sacramento, needed a little caffeine/coffee to finish the trip. Stopped into Dutch Bros Coffee, very organized, quick, multiple shots of espresso with ice so I could drink it before returning to the 5. Espresso was excellent, customer service was friendly and perfect. Do yourself a favor, ditch the other coffee shops and find a Dutch Bros, you're going to love it. If you find my review helpful, click the thumbs up 👍. Thank you for visiting my review.
I had been waiting 15 mins with only 1 car ahead of me who I watched place her order. By the time I got to the window the young man who processed my payment, approx 2:50pm was very, very cordial. I spoke up and let a blonde girl know I only had 6 mins left to get to work. I was going to give her my name and come back tomorrow. She "snapped" at me and said "we're in training right now so you're going to have to wait" WHAT?? Is this the new way DB is treating people? I have been a faithful customer for years and in one visit she made me not want to come back! Personally I'm sick of people like her treating others in a disrespectful manner, this not how DB treats their customers. I will not be returning to the Hwy 101 store in Coos Bay, for fear I will have to deal with her rudeness. All she did was run off a faithful customer and teach the girl being trained how to snap at customers. I'm 64 and I don't put up with disrespect from kids anymore. Too bad, but honestly I'd rather wait a half hour than be treated like I'm less than her. Does she understand without your customers there's no need for employees, especially someone rude like her? I rarely complain, but her remark, in her snotty tone and attitude was uncalled for!
I have visited a lot of different Dutch Bros in Washington, Oregon and Idaho. In the 10 years or so that I've been going to Dutch bros, I encountered something at the Cottage Grove Dutch Bros that I have never encountered before at any Dutch bros: a rude employee. The girl that took my order treated me like I was annoying her and an infringement on her time. I was so taken aback by her attitude that I handed her my card before I held up my app to scan for my points and she very snottily said "app always goes first". I was genuinely surprised, as Dutch Bros is usually known for its friendly employees. This is my first and last visit to the Cottage Grove location.