Hello Cottage Grove, Oregon

Jack in the Box

1525 Gateway Blvd, Cottage Grove, OR 97424, USA

About Jack in the Box

3.3 / 5

from reviews

    LL Harvey
    August 22, 2018

    This was not my first visit to this location but it will certainly be my last. I was with a friend and while she sat in a 8 car line at the coffee shop next door and I walked into Jack in the box for a soda and a float. My friend got her coffee and still had to wait an additional 10 minutes for me. The attitude and effort of the girl working the front counter was pathetic. In addition to myself, there were 3 other patrons waiting for to go orders in the lobby. She was choosing to spend her time complaining (loudly) about a coworker rather than getting drinks ready and customers out the door. The restaurant itself was very clean, including the self service drink area.

    Ashley Pelroy
    August 21, 2018

    Hard to tell... but that's supposed to be a breakfast burrito. I've had the worst experiences with customer service here! I've had an employee tell me over the intercom that he would be with me in a moment then after 5 min (Not exaggerating) I said "hello" thinking they forgot about me. Then the same guy told me that he didn't have time to help me and that he hadn't had his break yet... The older lady that works there is always snappy and just doesn't care, she needs to realise it's not the costumers fault that she has made a career out of being a fast food manager.

    Ken Saylor
    September 09, 2016

    9-9-16. Today. Tacos with shredded cheese instead of the triangle cheese. Yum! Thank you Jack in the Box. Very nice staff here. And helpful.

    Papa Dean
    September 09, 2021

    Give them an order and I promise they will screw it up. And tell me how hard it is to put mayo in a small container? Do they not have bulk mayo here? And talk about attitudes! This place is full of them. And then, as we leave, the young girl from the window, mad because she had to bring out another sandwich, stands in the window with a smirk on her face waving. She needs to understand that not everyone has the same patience for stupid that we do. I know you didn't ask for my advice but here it is anyway. There are restaurants all around here. Go to one.

    Sabrina Bruney
    May 24, 2021

    tried to get food from Jack in the Box while towing a 26ft trailer behind a 22ft truck and the lobby was closed... understandable I guess due to restrictions, worker on her smoke break outside told us to pull up to the order screen and they will be able to take my order... got the truck to alert workers inside and was told to wait....waited 10 minutes to try to get food and no one came back and answered, so we decided to leave and fuel up like we were trying to do as we had a schedule to keep to make it down to Sacramento by the next day. absolutely horrible service and that's even being understanding of the current situation. lesson learned, I guess.

    Jack in the Box

    Our Address

    1525 Gateway Blvd, Cottage Grove, OR 97424, USA

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