We were on a long road trip and stopped for a quick bite. The restaurant seemed clean and new looking compared to many subways I've seen. A girl named Tera greeted us and happily said "Welcome to the land where sandwiches are made!" She was fun and polite. She started our order and asked us about our trip. Things were going well until this rude bitter faced guy named Thomas (maybe the manager or owner?) rushed up and snapped at Tera to go back to cutting bread. They weren't busy or anything- it was 3:30 in the afternoon and one other person was there. No need for this horrible rush. He stared at us like we just took a dump on his floor. He snapped "what do you want on this?!?" And I completely lost track of what I had wanted to even order. I just mumbled "turkey." I couldn't think of anything else- I felt like I was being scolded just for being there. He rushed us through and the sandwiches weren't very good. The only reason I'm giving this rating any stars at all is because if the first minute of our experience with Tera. If this guy is the manager, he needs to be fired- he doesn't like his job. If he's the owner- Tera needs to find a different job where she'll be respected and they actually appreciate her customer service talent.
We have always had great experiances at Subway until the last time. I think the young man was in training. Our sandwiches were good but lacked the amount of normal meats and toppings. It won't keep us away. ☺️
While the sub was good there were no clean tables to sit at. The floors and tables were dirty and it was pretty gross.
This is the worst Subway I've ever eaten at. First of all the sandwich I ordered could not be made because they were out of Turkey! How does that happen??!! Then I ordered a chicken bacon ranch sandwich, toasted and it was COLD! Then my husband wanted a steak and cheese, toasted with tomatoe and they were out of tomatoe and his sandwich was also cold. Won't be eating there again. Florence Oregon is the best Subway!
Tried to use a coupon was told one of the sandwiches didn't apply. Coupon did not say had to use it on select sandwiches. I was also told could not use a different one that would have been buy one get one free.
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